About Us
Privacy Policy
Do-Not-Call Policy
Email Policy
Trademarks, Copyright, and Disclaimers
Privacy Policy
Walden University respects and understands the importance of privacy and security for our online customers. Any information collected is used only by Walden University and its affiliates (including Laureate Education, Inc. and Canter & Associates, Inc.) to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or email addresses online may receive telephone or email contact from us with information regarding special promotions, new products and services or upcoming events. Walden University and its affiliates will not release, sell, rent, or trade that personal information to any third party.
Do-Not-Call Policy
Telephone communications provide valuable opportunities for students and prospective students to consult with our enrollment advisors regarding products and services offered by the Laureate Online Education division of Laureate Education, Inc. (“Laureate”) and its U.S.-based affiliates. Laureate and its affiliates have adopted and adhere to the policies described below to comply with Federal Trade Commission (“FTC”) and Federal Communications Commission (“FCC”) telemarketing regulations and applicable state laws. As used in this document, “telemarketing” means a plan, program, or campaign conducted to induce the purchase of goods or services by use of a telephone. Laureate’s affiliates include Walden University and Canter & Associates.
Policy Overview
Laureate contacts only individuals that have provided their prior express consent to be called or with whom Laureate has an established business relationship. Laureate does not make “cold calls” to consumers for telemarketing purposes. Laureate does not use facsimile machines, predictive dialers, or autodialers for telemarketing purposes.
Laureate maintains comprehensive written procedures for its employees who interact with students and prospective students by telephone. Laureate employees are trained to use these procedures and record the do-not-call requests of consumers who no longer wish to receive telephone solicitation calls from Laureate. Laureate takes appropriate administrative actions against employees who violate company policy. Laureate also requires any third parties that assist with Laureate’s calling campaigns to follow company policy and applicable laws.
Company-Specific Do-Not-Call Requests
Laureate and its affiliates maintain an internal do-not-call (DNC) list that includes specific requests from consumers who do not wish to be called by Laureate or any of its affiliates. This DNC list is used enterprise-wide. Laureate and its affiliates purge from any calling list any names and/or numbers on its company-specific DNC list.
Any consumer can prohibit Laureate from calling by asking to be put on Laureate’s DNC list. A consumer’s do-not-call request will be recorded in our database within the legally mandated timeframes. Federal regulations require Laureate to honor DNC requests within 30 days. Company-specific DNC requests may be placed by sending an electronic mail notification to removeme@laureate-inc.com. Please include your full name, address, and telephone number to ensure proper recording of your request.
Questions
Questions about this DNC policy should be directed in writing to
Office of General Counsel
Laureate Education, Inc.
650 South Exeter Street
Baltimore, MD 21202
Email Policy
The Laureate Online Education division of Laureate Educations, Inc. (“Laureate”) and its U.S.-based affiliates believe that email is an effective tool for communicating with students and prospective students. We require that you provide your email address to us to receive information about our schools and programs. Laureate’s privacy policy can be found at www.laureate-inc.com. When you provide your email address to us, we will be able to interact with you in a way that is simple, convenient, and secure. Laureate’s affiliates include Walden University and Canter & Associates. Walden’s privacy policy can be found at www.WaldenU.edu and Canter’s privacy policy can be found at www.canter.net under the “legal info” link.
Laureate collects email addresses from online information request forms, returned business reply cards, application forms, and other sources. We use this information to contact students and prospective students about our schools and programs and for promotional purposes strictly related to the products and services of Laureate and its affiliates. We will never disguise the origin of our messages. When you receive messages from Laureate, you will be able to identify Laureate or one of its affiliates as the sender.
Each promotional message that we send will contain either a functioning email address or Internet-based mechanism that you can use to opt-out of receiving future promotional messages from Laureate and its schools. In addition, you may submit an opt-out request by contacting removeme@laureate-inc.com and providing the email address that you would like to remove from our marketing database. Please include your full name, address and telephone number to ensure proper recording of your request. We will process your opt-out request within 10 business days. If you would like to resume receiving promotional messages from us after you have made an opt-out request, you must provide us with your express consent to receive such messages.
At no time will we sell, share, or rent any email address that we have collected with third parties. We do not authorize the harvesting, mining or collection of email addresses or other information from or through our sites by third parties. For this reason, we will never publicly display your email address on our Web site or make it available through any other electronic means, except that student email addresses may be included in student directories.
Questions
Questions about this email policy should be directed in writing to
Office of General Counsel
Laureate Education, Inc.
650 South Exeter Street
Baltimore, MD 21202
Trademarks, Copyright, and Disclaimers
Web Site Link Policy and Disclaimer
Walden University is not responsible for the content of any third-party-linked site that is not owned by Walden University, or of any other links contained in such third-party sites. Walden University provides links to you for your convenience only, and the inclusion of any link to a site not owned by Walden is not an endorsement by Walden of the site or its contents. Walden University assumes no responsibility for any other party’s site hyperlinked to the Walden University Web site or in which any part of the Walden University Web site has been hyperlinked.
No permission is granted here for you to use Walden University’s icons, site address, or other means to hyperlink other Internet sites with any page in the Walden University Web site. You must obtain prior written permission to hyperlink in any manner to the Walden University Web site.
Trademarks
Walden University and America’s Premiere Online University are registered trademarks of Walden University, Inc. A higher degree. A higher purpose. is a trademark of Laureate Education, Inc. Elements of this Web site are protected by trade dress and other laws, and this Web site and its contents may not be copied or imitated in any way without the express written consent of Walden University, Inc.
Warranty and Other Disclaimers
The materials and information you find on the Walden University Web site are provided “as is,” without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Walden University Web site and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Walden University is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Walden University Web site, and Walden University reserves the right to remove such materials from the Walden University Web site without liability.
Copyright Statement
2003–2007 Walden University, Inc. and Laureate Education, Inc. All rights reserved. The contents of the Walden University Web site pages, including, but not limited to, text, graphics, and icons, are copyrighted materials owned or controlled by Walden University and contain Walden University’s name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Walden University services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.